GreekCruise Portal

Heraklion


Port Details

  • Latitude: 35º 16' 0 N
  • Longitude: 25º 10' 0 E
  • UN/LOCODE: GRHEC
  • Port type: Mixed
  • Port size: Large
  • Cruise Passengers per year: 238,780
  • Harbour type: Natural Gulf
  • Harbour size: Small
  • Opening hours (Winter): from 00:00 to 00:00
  • Opening hours (Summer): from 00:00 to 00:00
  • Restrictions on arrival/departure time: NO
  • Entrance channel Orientation: 35 20,36'B 25 08.36' A
  • Entrance channel Width: 300 m
  • Entrance channel Draught: 15 m

Security

  • Holds approved PFSP: YES
  • Port's IMO number: GRHER-003
  • Security Contact Person Name: Tsampourakis Evaggelos
  • Security Contact Person Title: P.F.S.O.
  • Security Contact Person Phone: +30 6970036302
  • Security Contact Person Email: vtsampourakis@portheraklion.gr


  • Number of Luggage Scanners:: 3
  • Number of Hand Luggage Scanners: 3
  • Number of Metal Detectors: 2
  • Fences: YES
  • Shore Guards upon request: YES
  • Clearance

    • Port in Schengen area: YES
    • Clearance time (Schengen): hours 30'
    • Clearance time (Non Schengen): hours 75'
    • All passports checked: NO
    • All passports stamped: NO
    • Passports to be collected prior to arrival
    • Passengers may go ashore with ship's ID: YES

    Ships' Dimensions (max)

    • Length: 350 meters
    • Width: no restriction meters
    • Draught: 12 meters

    Quays and berthing info

    • Ship stays minimum for: no restriction hours
    • Ship stays maximum for: no restriction hours
    • Number of quays: 5
    • Total length of quays: 1817 meters
    • Quay's depth: 14 meters
    • Number of passenger terminals: 1

    Anchorage

    • Available: NO
    • Anchorage distance from the closest Terminal: nautical miles
    • Average Draught: meters
    • Compulsory: NO

    Available Port Services

    • Pilotage available: YES
    • Pilotage Compulsory: YES
    • Pilotage Advisable: NO
    • Tugs available: YES
    • Tugs compulsory: NO
    • Number of available tugs : 2
    • Tugs maximum power:
    • Tugs Assist: YES
    • Tugs Salvage: YES
    • Notice required: YES


    • Ship repair: YES
    • Bank services at pier: NO
    • Car parking available: YES
    • :

    Supplies

    • Water: YES
    • Provisions: YES


    • Fuels at Piers

    • HFO (heavy fuel oil): NO
    • MGO (marine gasoil): NO
    • MDO (marine diesel oil): NO
    • IFO (intermediate fuel oil): NO


    • Fuels using road tankers

    • HFO (heavy fuel oil): NO
    • MGO (marine gasoil): NO
    • MDO (marine diesel oil): NO
    • IFO (intermediate fuel oil): NO

    Environment

    • Garbage: YES
    • Toxic/special waste: YES
    • Bilge/sludge waters: YES
    • Grey/black waters: YES
    • Recycling facilities: YES


    • Restrictions on washing the ship: YES
    • Restrictions on painting the ship: YES
    • Restrictions on the use of incinerators: YES
    • Restrictions on the use of the whistle: YES

    Services at Terminal

    • Tourist information desk (for passengers): YES
    • Information desk (for crew): YES
    • Lounge room: YES
    • Crew room: NO
    • Toilets: YES
    • Telephone, internet e.t.c: YES
    • Bank/Foreign exchange: NO
    • Post: NO
    • Pharmacy: YES
    • Shops - souvenirs: YES
    • Bar/Restaurant/Fast Food: YES
    • Security X-ray, metal detectors: YES
    • Baggage handling: YES
    • Baggage storage: YES


    • Visible signage: YES
    • Wheelchair: YES
    • Pedestrian paths: YES
    • Lifts: NO
    • Escalators: NO
    • Assistance upon request: YES

    Quay Information

    • Shuttle services: YES
    • Taxis: YES
    • Public transport: NO
    • Parking for cruise passengers: YES
    • Long-stay parking places: 1
    • Short-stay parking places: 1
    • Buses parking: NO
    • Distance of Buses parking from the Quay: meters
    • Distance of Buses parking from the ship: meters
    • Cars for persons with disabilities: YES

    Quay Information

    • Shuttle services: YES
    • Taxis: YES
    • Public transport: NO
    • Parking for cruise passengers: YES
    • Long-stay parking places: 1
    • Short-stay parking places: 1
    • Buses parking: NO
    • Distance of Buses parking from the Quay: meters
    • Distance of Buses parking from the ship: meters
    • Cars for persons with disabilities: YES

    Quay Information

    • Shuttle services: YES
    • Taxis: YES
    • Public transport: NO
    • Parking for cruise passengers: YES
    • Long-stay parking places: 1
    • Short-stay parking places:
    • Buses parking: NO
    • Distance of Buses parking from the Quay: meters
    • Distance of Buses parking from the ship: meters
    • Cars for persons with disabilities: NO

    Quay Information

    • Shuttle services: YES
    • Taxis: YES
    • Public transport: NO
    • Parking for cruise passengers: YES
    • Long-stay parking places: 1
    • Short-stay parking places:
    • Buses parking: NO
    • Distance of Buses parking from the Quay: meters
    • Distance of Buses parking from the ship: meters
    • Cars for persons with disabilities: NO

    Quay Information

    • Shuttle services: YES
    • Taxis: YES
    • Public transport: NO
    • Parking for cruise passengers: NO
    • Long-stay parking places: 1
    • Short-stay parking places:
    • Buses parking: NO
    • Distance of Buses parking from the Quay: meters
    • Distance of Buses parking from the ship: meters
    • Cars for persons with disabilities: YES

    BERTH Information

    • Location (quay name): Quay I
    • Length: 312.7 meters
    • Draught: 8 meters
    • Dedicated for Cruiseships: NO
    • Dedicated for Ferryships: NO
    • Passenger ships: NO
    • Commercial or Cargo: NO
    • Berth reservations process: Booking in advance
    • Shore Stairway: NO
    • Throughput rate (pax/time): NO
    • Distance from ship at berth to the excursion busses:
    • Number of check-in desks: 1
    • Number of cabin luggage scanners:
    • Number of hand luggage scanners: 1
    • Number of metal detectors: 2


    • Fenders: NO
    • Distance between fenders: meters
    • Fenders' type:
    • Fender's dimensions: meters
    • Other:


    • Passenger terminal building: NO
    • Name of Terminal Building: HPA Passenger Station

    BERTH Information

    • Location (quay name): Quay II
    • Length: 367.5 meters
    • Draught: 8 meters
    • Dedicated for Cruiseships: NO
    • Dedicated for Ferryships: NO
    • Passenger ships: NO
    • Commercial or Cargo: NO
    • Berth reservations process: Booking in advance
    • Shore Stairway: NO
    • Throughput rate (pax/time): NO
    • Distance from ship at berth to the excursion busses:
    • Number of check-in desks: 1
    • Number of cabin luggage scanners: 2
    • Number of hand luggage scanners: 1
    • Number of metal detectors: 2


    • Fenders: NO
    • Distance between fenders: meters
    • Fenders' type:
    • Fender's dimensions: meters
    • Other:


    • Passenger terminal building: NO
    • Name of Terminal Building: HPA Passenger Station

    BERTH Information

    • Location (quay name): Quay III
    • Length: 309.7 meters
    • Draught: 9.5 meters
    • Dedicated for Cruiseships: NO
    • Dedicated for Ferryships: NO
    • Passenger ships: NO
    • Commercial or Cargo: NO
    • Berth reservations process: Booking in advance
    • Shore Stairway: NO
    • Throughput rate (pax/time): NO
    • Distance from ship at berth to the excursion busses:
    • Number of check-in desks: 1
    • Number of cabin luggage scanners: 2
    • Number of hand luggage scanners: 1
    • Number of metal detectors: 2


    • Fenders: NO
    • Distance between fenders: meters
    • Fenders' type:
    • Fender's dimensions: meters
    • Other:


    • Passenger terminal building: NO
    • Name of Terminal Building: HPA Passenger Station

    BERTH Information

    • Location (quay name): Quay IV
    • Length: 817.5 meters
    • Draught: 12 meters
    • Dedicated for Cruiseships: NO
    • Dedicated for Ferryships: NO
    • Passenger ships: NO
    • Commercial or Cargo: NO
    • Berth reservations process: Booking in advance
    • Shore Stairway: NO
    • Throughput rate (pax/time): NO
    • Distance from ship at berth to the excursion busses:
    • Number of check-in desks: 1
    • Number of cabin luggage scanners: 2
    • Number of hand luggage scanners: 1
    • Number of metal detectors: 2


    • Fenders: NO
    • Distance between fenders: meters
    • Fenders' type:
    • Fender's dimensions: meters
    • Other:


    • Passenger terminal building: NO
    • Name of Terminal Building: HPA Passenger Station
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